Skip to content ↓

Compliments and Complaints


"My daughter has often struggled with her confidence in the subject of Maths, and sometimes it has been difficult to get help with it. However, she joined Y6 last September and before October half-term Miss Smethurst had already identified her needs and had started putting things in place. I could see that my daughter was already benefiting from Miss Smethurst’s support. She has grown in confidence throughout the year thanks to Miss Smethurst’s interventions and the help of the wonderful team of teachers that have guided her through and I can’t tell you how much this is appreciated by both myself and her.

Today I had the opportunity to come into school to meet with Mrs Young to go through a SATS paper with my daughter. It was lovely. It is clear to see that Mrs Young has taken the time to really get to know her and the way she learns and has created an environment in which she can learn without fear of getting it wrong. I am blown away by my daughter’s progress and how confident she has become.

Thank you to Miss Smethurst and Mrs Young and to all the other amazing teachers who have helped my daughter along the way."




If something does go wrong, we  hope that the vast majority of concerns can be resolved informally and we would encourage you to discuss any issues with the class teacher in the first instance or to contact the school office so they can refer you to the most appropriate person to resolve any problems you may be experiencing. 

If your concerns remain unresolved and you wish to make a formal complaint, please click below to view the Complaints' Procedures that school follows. 

Sandal Castle VA
Community Primary School

diocese of leeds